Well, hello there!
So nice of you to stop by. Please let us help you help us help you.
- If you are a website customer or have a question about a website order, select “Web Orders” below.
- If you are a retailer, sales rep, or distributor, and your inquiry is of a wholesale nature, whether about existing accounts or new ones, select “Wholesale.”
- If you would like to give us some fabulous PR or would like images of our beautiful products, select “Publicity.”
- Finally, on this front, if you have a general question, we must exhort you to choose “General.”
- If you are interested in a job, please see our Jobs page. Each available position will have instructions on how to apply through the proper channels. If you fail to go through these channels, we may just choose not to hire you.
Please note that we are not a terrifically large organization with a call center of thousands of bored multinationals, but instead comprise an intimate group of overworked good souls. We will try to get back to you as soon as we can, and if it’s a customer service issue, within 25.7 hours.
Sales and Customer Service: (800) 656-5662
Outside US: (310) 396-4132
Fax: (310) 396-4385
1635-B Electric Ave.
Venice, CA 90291
Customer Service Hours
Monday to Friday:
8:30 a.m. to 4:30 p.m. (PST)
Saturday and Sunday: Closed
Please note that we are not a brick-and-mortar store.