Shipping Information

Spring special 2-day shipping offer available for a limited time only. Must meet minimum order of $50. No coupon code necessary. Excludes customers shipping to HI, AK, or outside the US. Does not apply to wholesale orders.

RATES AND TIMING

We offer flat-rate delivery based on your order total to the contiguous United Statessee below chart for rates and delivery services available. Shipping is provided by FedEx, however FedEx Smartpost employs the U.S. Postal Service (USPS) for final delivery. Customers shipping internationally or to Hawaii, Alaska, U.S. territories, PO boxes, or Military APO/FPO addresses, please see Outside the U.S. section below.

When your package ships, you will receive a shipping notification email with a tracking number. You will be able to use that number to track your package.

All packages are shipped from Reno, Nevada. Delivery time ranges in the following chart represent business days and are approximationssee details below.

DOMESTIC ORDERS

To view on mobile, click here. Last updated March, 31, 2017.

Order Total

Smartpost

Ground

3-Day

2-Day

Next-Day

$0 — $19.99 $5.95 $7.95 $11.95 $17.95 $27.95
$20 — $29.99 $6.95 $8.95 $12.95 $18.95 $28.95
$30 — $34.99 $7.95 $9.95 $13.95 $19.95 $29.95
$35 — $39.99 FREE! $9.95 $13.95 $19.95 $29.95
$40 — $49.99 FREE! $10.95 $14.95 $20.95 $30.95
$50 — $59.99 FREE! $10.95 $14.95 $20.95 $5! $30.95
$60 — $79.99 FREE! $12.95 $16.95 $22.95 $5! $32.95
$80 — $99.99 FREE! $15.95 $19.95 $25.95 $5! $35.95
$100 — $199 FREE! $17.95 $21.95 $27.95 $5! $37.95
$200 — $299 FREE! $22.95 $26.95 $32.95 $5! $42.95
$300 plus FREE! $25.95 $29.95 $45.95 $5! $55.95

Delivery timing

Western: 5‒9*
Central: 9‒11*
Eastern: 10‒12*
Western: 2‒5*
Central: 5‒7*
Eastern: 6‒8*
3-4** days 2-3** days 1-2** days

*Rural areas may take an extra 1‒2 days
**Express orders will go out same-day if the order is submitted before 1:30 p.m. EST. If placed after 1:30 p.m. EST, your order will go out no later than the following business day.

TRANSIT TIMES

Delivery estimates in the chart above are based upon FedEx posted approximations and are subject to change without notice (due to weather, unforeseen circumstances, etc.). Packages sent via FedEx SmartPost will be delivered by your local U.S. Post Office (USPS) and typically reach their domestic destination within one to two weeks. Neither FedEx, USPS, nor Knock Knock can guarantee delivery times via SmartPost services, especially during the holidays. Approximate delivery times for FedEx SmartPost transit and processing times appear in the chart above. During the winter holidays, the USPS is notoriously slow. Customers who select FedEx SmartPost for shipping should expect additional delays. If your order must be delivered before December 25, consider other shipping options to ensure your package is delivered on time.

If you have additional questions such as, “when will my order ship?” head on over to our Shipping FAQs page

SHIPPING OUTSIDE THE Contiguous U.S.

Shipping rates for orders shipping to Hawaii, Alaska, U.S. territories, PO boxes, and Military APO/FPOs are based on method, weight, and distance from Reno, Nevada. You can estimate shipping costs by using our shipping calculator at Checkout.

After you’ve filled your Cart, proceed to Checkout and enter your complete Billing/Shipping Address. After competing the required fields, your shipping options will appear under Step 3.

Orders shipping to PO boxes or APO/FPO addresses must be sent via USPS Priority Mail or Standard Post.

INTERNATIONAL SHIPPING

We ship to over 100 countries worldwide including the UK, Australia, and Canada! For more information, please see our International Shipping page.

more questions?

If you have additional questions beyond what is answered here, please try our Shipping FAQs page or Contact Us.