Shipping Information

CHRISTMAS DELIVERY DEADLINES

Need it there on time? To receive shipments by Friday 12/21/18, here's the deal:

*Deadline:

Use shipment method:

12/11

USPS First-Class (Free Orders $35+!)

12/12

FedEx Ground

12/17

FedEx 3-Day or USPS Priority

12/18

FedEx 2-Day

12/19

FedEx Next-Day

*Applies to orders shipping within the U.S. placed before 11:59pm PST.

We cannot guarantee Christmas delivery on USPS First-Class orders placed after 12/11. Orders shipping internationally should select FedEx Priority or Economy services for delivery by 12/21.

RATES AND TIMING

Orders placed by 8:30 a.m. PST will ship within 1—2 business days. Orders placed after 11:30 a.m. PST will ship within 2—3 business days.

If you choose FedEx Next-Day, 2-Day, or 3-Day, your order will ship same-day if it is placed before 11:30 a.m. PST, otherwise it will go out the following business day.

Unfortunately, the USPS doesn’t offer tracking services for First Class packages. Priority packages can technically be tracked, but the USPS isn’t required to scan them upon arrival at each destination, which means the tracking info is fairly unreliable.

Orders shipping to PO boxes or APO/FPO addresses must be sent via USPS First-Class or Priority.

TRANSIT TIMES

Orders ship via USPS and FedEx. Domestic orders earning FREE SHIPPING! will ship via USPS First Class Mail or USPS Priority Mail, depending on weight (if your package weighs more than 13 oz, it must be shipped via Priority Mail).

All packages are shipped from Reno, Nevada, so it can sometimes take 6 or more business days for packages to reach the East Coast via First Class Mail. Priority Mail packages are usually delivered within three days of shipping, but the USPS does not guarantee delivery within a certain time frame for Priority packages (so we can’t either, unfortunately).

INTERNATIONAL SHIPPING

We ship to over 100 countries worldwide including the UK, Australia, and Canada!

Please note that if you choose standard first class international shipping, we cannot promise your package will arrive by a certain date. Sometimes packages are held up in Customs for seemingly no reason, and transit times vary wildly. For example, we have had packages reach the UK anywhere from 6 days to 24 days after sending. We are also not responsible for any additional customs tariffs or charges that your country imposes on your package, nor can we predict what they might be.

For more information, please see our International Shipping page.

More Questions?

If you have additional questions beyond what is answered here, please Contact Us.